Visitor Services - Weekends

  • Posted on:
    Nov 19, 2021
    Employment Type:
    Part Time
    Location:
    Museum

     

  • Position Overview:

    The Museum of Danish America is looking for someone to join our Visitor Services Team, working Saturdays (9:30 – 4:30) and Sundays (11:30 – 4:30), with some flexibility. Duties include but are not limited to welcoming the public, assisting customers in the museum Design Store, and answering phones. If you want to learn about history, art, Danish immigration and culture and share that knowledge with visitors from across the country, this position is for you! Because of the level of responsibility required, you must be at least 18. To apply please email a cover letter, resume and references to terri.johnson@danishmuseum.org. You may also call 712.764.7001 or stop by the museum for an application. 

    SUMMARY

    Under general supervision of the Administrative Manager, greets visitors to the Museum; assists in the Museum Design Store, and may be asked to assist staff with projects as time allows. This position is responsible for working Saturdays.

    ESSENTIAL FUNCTIONS AND RESPONSIBILITIES include the following. Other duties may be assigned:

    • Perform all duties required to ensure visitors to the Museum have an enjoyable and pleasant visit.
    • Answer the telephone and either direct calls appropriately or provide information, if requested.
    • Assist in the Design Store answering questions and ringing up sales of merchandise as needed.
    • Assist with balancing cash drawers at the close of business.
    • Participate in an enhanced cleaning and disinfecting schedule.
    • May be asked to assist staff members with various projects as time allows.
    • Performs other duties, included but not limited to duties as assigned, some of which may include the development and creation of a variety of copyrightable works (e.g., print, photography, film, music, visual arts, etc.) for distribution in any and all media and formats on a world-wide basis, all of which shall be for the benefit of the Museum.

    SUPERVISORY RESPONSIBILITIES

    This currently is not a supervisory position however, this job will require effectively working with volunteers as needed.

    QUALIFICATIONS

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    EDUCATION and/or EXPERIENCE

    • Ability to greet and visit with the public in a professional manner
    • Ability to answer general questions and requests of the public either in person or on the telephone
    • Ability to use a computer for light clerical and/or data entry tasks
    • Ability to operate a cash register, credit card machine and perform general retail tasks, including making correct change and balance the cash drawer
    • Ability to maintain a good working relationship with all co-workers and the general public and to use good judgment in recognizing scope of authority

    LANGUAGE SKILLS

    Ability to effectively present information about the Museum and its purpose to the general public; ability to respond to common inquiries or complaints from the general public; ability to effectively present information to supervisors and/or co-workers.

    MATHEMATICAL SKILLS

    Ability to add, subtract, multiply, and divide all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, percent and sales tax.

    REASONING ABILITY

    Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions.

    PHYSICAL DEMANDS

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform functions.

    While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 20 pounds.

    WORK ENVIRONMENT

    The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    The noise level in the work environment is usually moderate. The work environment is indicative of a normal office